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ServiceNow Platform Owner

Description

Akindra Talents (member of the Belgian Brainbridge Group) is a Romania based IT workforce company providing flexible (IT) Staffing solutions and support to global customers. At Akindra Talents (based in the heart of Transylvania - Romania) we focus on connecting talents to our customers all over Europe. We build and manage remote (operational) support and development teams, as well as offer support to our (freelance) collaborators during their journey.

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Our client is a leading global company, which designs technology that makes everyday life a little better. Seeing beyond the image, they develop sight, sound, and sharing solutions to help customers work together, share insights, and wow audiences. Their focus is on three core markets: Enterprise (from meeting and control rooms to corporate spaces), Healthcare (from the radiology department to the operating room), and Entertainment (from movie theaters to live events and attractions). With a team of over 3,300 employees, located all around the globe, they realized sales of 1.06 billion euro in 2022.


Our client is looking for an experienced ServiceNow Platform Owner to join their rapidly growing team in a cutting-edge hybrid work environment.

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This is a hybrid role based in Cluj - Napoca

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Mission​

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As the ServiceNow Platform Owner, you will have the opportunity to build, run, and evolve the platform as its introduced, and roll out this new capability. You will provide technical subject matter expertise as you build and lead the platform team to help transform the services our customer provides by automating manual processes through the development of digital workflows.

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​Responsibilities

As a ServiceNow Platform Owner you’ll be a senior leader who is ultimately accountable for the Now Platform.

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  • Supports creating the overall roadmap and shapes demand for enterprise platform consumption;

  • Ensures platform team alignment with the business strategy, roadmap, and platform governance policies;

  • Has ownership and oversight of the ServiceNow instances, the core platform team, and any escalations;

  • Maximizes value by identifying additional business outcomes the platform allows;

  • Presides over the technical governance board and is involved in all governance components;

  • Presides over design configuration decisions to ensure a seamless user experience that aligns with the platform design strategy.

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Skills / Requirements

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  • Significant knowledge and hands-on experience of ServiceNow and the technology, capabilities and tools that sit behind the platform;

  • Is familiar with the current and next release to derive consequences for the roadmap;

  • Has a high-level view of the ServiceNow Platform, the different solution elements and how ServiceNow interacts with the surrounding IT landscape;

  • Knows the concept and value proposition behind ServiceNow (e.g. Employee Experience, Out of the Box standards, Low/No Code approach);

  • Has soft skills to manage multiple stakeholders like enterprise architecture, management, internal/external vendors, and business representatives;

  • Self-driven to keep up his knowledge on the platform;

  • Is gifted with a critical thinking and problem-solving attitude, uses logical and analytical thinking to come up with creative and innovative solutions;

  • Is familiar with agile development methods (e.g. SCRUM);

  • Is fluent in English and likes working in an international environment.

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Additional Information

 

  • Hours per week: Full time

  • Permanent position 

  • Start date: ASAP

  • Location: Cluj-Napoca

 

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Do you want to apply for this job ? Let us know and send your CV to hello@akindra.ro

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